Facilities management runs on trust you can’t always verify: a contractor who says they were on-site for four hours, a maintenance company whose technician completed the quarterly HVAC service, a cleaning crew whose shift supervisor signed off on a building that nobody from your team inspected. When that trust is misplaced, SLAs are missed, assets degrade, and the costs show up later — in emergency repairs, regulatory penalties, or dissatisfied tenants. Supa gives facilities managers GPS-verified proof of contractor presence, structured maintenance records, and live visibility across every building without requiring a site visit for every job.Documentation Index
Fetch the complete documentation index at: https://docs.supa.vn/llms.txt
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The challenge
Multi-site facilities operations face three compounding problems. First, verifying that contractors and cleaning crews are actually on-site when they say they are — without stationing your own staff to watch them. Second, tracking maintenance SLAs across dozens of buildings and hundreds of recurring tasks without things falling through the cracks. Third, coordinating incident reporting and corrective actions across a team that’s spread across multiple sites and working different shifts. The conventional answer is more phone calls, more visits, and more spreadsheets. These don’t scale. They also don’t produce the audit trail you need when a contractor disputes a missed SLA or when a regulator asks for your maintenance records.How Supa solves it
Supa enforces on-site presence through GPS-locked checklists: a contractor or staff member can only submit a completed checklist from within a configured geofence around the building. Every submission carries a timestamp and GPS coordinate. If someone attempts to submit from off-site, the checklist is blocked. For recurring maintenance, Supa schedules checklists automatically and escalates overdue completions. When a task is completed, photo proof is required before the task can be closed. For incidents, any staff member can raise a report from their phone — with photos, location, and priority — and the investigation workflow ensures nothing is left unresolved.How GPS verification prevents false reporting
Configure the geofence for each building
Set a geofence radius around each building or site in Supa. You control the boundary — from a tight perimeter to a wider zone that accommodates car parks and outbuildings.
Assign checklists to contractors and staff
Contractors and cleaning crews receive their scheduled checklists on their phone. They can see the tasks, but cannot submit until they’re within the geofence.
GPS and timestamp captured automatically
When a checklist is submitted, Supa records the GPS coordinates and timestamp. This data is visible to building managers and stored in the audit log.
Common use cases
Contractor sign-in verification
Contractors check in by completing a GPS-locked arrival checklist. Departure is logged the same way. You have a verified record of time on-site without stationing your own staff.
Preventive maintenance checklists
Schedule recurring maintenance checklists for HVAC systems, fire equipment, elevators, and other critical assets. Overdue completions escalate automatically.
Safety inspection rounds
Assign daily or weekly safety inspection routes to on-site staff. Each checkpoint requires a GPS-confirmed visit and a photo or status confirmation.
Equipment servicing records
Every servicing event — filter replacement, calibration, pressure test — is logged with technician ID, timestamp, GPS location, and photo proof. Fully searchable audit trail.
SLA compliance tracking
Set response time and resolution deadlines for every task type. Analytics show SLA adherence by contractor, building, and task category — giving you data to manage contracts.
Incident reporting and corrective actions
Any staff member reports an incident from their phone. The investigation workflow assigns responsibility, tracks progress, and closes only when corrective action is confirmed.
Other industries Supa supports
Facilities management is one of several operational domains where GPS verification and structured checklists solve the same core problem. Supa is also used in:Education
Campus safety rounds, daily hygiene checks, and health protocol compliance for schools and universities — with photo proof that satisfies regulatory and parent-facing requirements.
Logistics
Vehicle pre-departure checks, depot safety inspections, and driver compliance logs — GPS-verified at depot locations and timestamped for fleet audit requirements.
Construction
Daily site safety inspections, toolbox talk confirmations, equipment checks, and subcontractor sign-in verification across active construction sites.
Solar installation
Installation quality checklists, rooftop safety inspections, and handover verification for solar installation teams working across distributed residential and commercial sites.
Recommended features
Checklists
GPS-locked, photo-verified checklists for contractor verification, safety rounds, and maintenance records.
Task Management
Assign maintenance tasks, set SLA deadlines, and track completion across all buildings from a single dashboard.
Issues & Investigations
Structured incident reporting with investigation workflows and a complete audit trail from discovery to resolution.
Analytics
SLA compliance rates by contractor and building, overdue task trends, and recurring problem areas — all in real-time dashboards.