Configure your Supa organization and locations

Step-by-step guide to setting up your Supa account, adding locations, configuring your organization profile, and preparing for your first deployment.

Setting up Supa means configuring two things: your organization (your company and its settings) and your locations (the individual stores, restaurants, hotel properties, or sites your team operates). Once both are in place, you can invite your team, assign checklists, and start verifying frontline work.

Get started

1. Sign up

   Go to app.allsupa.com/signup and enter your company name, work email, and a password. You can start a 30-day free trial on the Growth plan — no credit card required — or select a plan immediately if you already know what you need.

2. Create your organization

   After signing in for the first time, Supa will prompt you to complete your organization profile. Fill in:

   • Organization name — the name that appears across your dashboard and in notifications
   • Industry — used to surface relevant checklist templates
   • Logo — shown in the app and in exported reports
   • Timezone — used for scheduling, report timestamps, and compliance windows

   You can update all of these later from Settings > Organization.

3. Add locations

   Each location represents one physical site. To add a location:

   1. Go to Settings > Locations > Add Location.
   2. Enter the location name and full address.
   3. Set a geofence radius — the distance (in meters) staff must be within to complete GPS-verified checklists.

   The geofence radius determines how close staff must be to the location’s coordinates to complete a GPS-verified checklist. The default radius is 100 meters.

   Repeat this for each site, or use bulk import (see Managing locations below).

4. Invite team members

   Go to Team > Members > Invite Member and add people by email address. Assign each person a role — Owner/Admin, Area Manager, Location Manager, or Staff — and assign them to the relevant locations.

   For a full breakdown of what each role can access, see Roles and permissions.

5. Install the mobile app

   Frontline staff complete checklists and tasks on the Supa mobile app, available for iOS and Android. Search for “Supa” in the App Store or Google Play to download. The app is lightweight and works on any smartphone.

   Staff log in with the same credentials they use on the web dashboard.

6. Create your first checklist

   Go to Templates and either:

   • Pick a pre-built template from the library (filtered by industry), or
   • Click New Template to build from scratch, or
   • Use the AI template generator — describe what you want to check, and Supa will draft the template for you.

   Publish the template and assign it to one or more locations to activate it.

   Start with one pilot location to test your checklist templates before rolling out organization-wide. This lets you catch gaps in your process without affecting your full network.

Managing locations

Edit a location

To update a location’s name, address, or geofence radius, go to Settings > Locations, click the location, and select Edit. Changes take effect immediately.

Deactivate a location

If a site closes temporarily or permanently, deactivate it instead of deleting it — this preserves all historical submission data. Go to Settings > Locations, open the location, and click Deactivate. Deactivated locations are hidden from the active location list but remain accessible in reports and analytics.

Bulk import locations via CSV

If you’re adding many locations at once, you can import them using a CSV file:

1. Go to Settings > Locations > Import.
2. Download the CSV template.
3. Fill in the required columns: name, address, city, country, geofence_radius_meters.
4. Upload the completed file and review the import preview.
5. Click Confirm Import.

Supa will validate each row and flag any addresses it cannot geocode for your review before saving.